vtv99 Terms & Conditions — Read, Understand, Play Safe

1. General Policies & Applicability

vtv99 is an online betting and casino platform that provides cricket betting, slots, live casino, fishing games, and various other gaming services for users in Bangladesh. These Terms apply whenever you use the vtv99 website, mobile version, or any related services.

vtv99 reserves the right to change these Terms at any time. Accessing the platform or using any service after changes take effect means you have automatically accepted the updated Terms. The latest version will always be available on this page.

vtv99 is committed to operating a safe and reliable platform. SSL encryption technology and a fair play policy are used to keep every user's experience secure and fair. Even so, users are responsible for staying aware of their own environment and applicable local laws.

2. Eligibility Requirements & Age Limit

To open an account and use any service on vtv99, the following eligibility criteria must be met:

• You must be at least 21 years of age (for users aged 21 and above only).
• You must register on the platform fully voluntarily and with complete awareness.
• You must confirm that online gaming is not legally prohibited in the area or country where you are located.
• Each individual may operate only one account.
• You must confirm that you do not have an active self-exclusion account.

3. Account Registration & Management

3.1 Registration Process

Creating an account on vtv99 requires you to provide accurate and up-to-date personal information. If false, incomplete, or third-party information is used, the account will be closed immediately and all balances may be forfeited.

3.2 Login Security

It is your responsibility to keep your login details (username and password) completely confidential. You are strongly advised not to share this information with anyone else. If you suspect unauthorised access to your account, notify our support team immediately.

vtv99 is not liable for any loss related to account access if the user shares their details or fails to maintain adequate security.

3.3 Multiple Accounts Prohibited

Only one account is permitted per individual, household, or address. If an attempt is made to obtain bonuses or promotional benefits through multiple accounts, all accounts will be closed and all bonuses will be cancelled.

4. Deposits & Withdrawals

4.1 Deposit

The minimum deposit amount on vtv99 is ৳300 (three hundred taka). Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major Bangladeshi banks).

The deposit amount will be added to the account after it has been properly verified. vtv99 is not responsible for delays caused by external services.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. It is recommended to deposit and withdraw using the same payment method.

4.3 Transaction Conditions

• All transactions will be completed in Bangladeshi Taka (BDT / ৳).
• vtv99 reserves the right to put withdrawals on hold if a transaction is identified as fraudulent or suspicious.
• If money laundering or illegal activity is suspected, law enforcement authorities may be notified.
• Payment processing fees (if applicable) will be determined according to the relevant platform's own policy.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. Depositing ৳32,000 gives the maximum ৳15,000 bonus, making the total balance ৳47,000.

5.2 Wagering Requirements

To withdraw the welcome bonus, you must wager 10 times the bonus amount — calculated on the bonus amount only, without adding the deposit. Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before withdrawal.

5.3 General Bonus Terms

• Each bonus offer comes with a specific validity period and wagering conditions.
• An account can receive the welcome bonus only once.
• vtv99 reserves the right to change or cancel any promotional offer without prior notice.
• If bonus terms are violated, the bonus and any associated winnings will be cancelled.
• In cases of proven bonus abuse or bonus arbitrage, the account will be subject to closure.

6. Betting & Gaming Rules

6.1 General Gaming Policy

Every game on vtv99 is operated fairly. Slots and casino games use software from world-class game providers including Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming. The outcome of all games is determined by a Random Number Generator (RNG) and fair play is guaranteed.

6.2 Sports Betting

Betting is available on cricket (including BPL, T20 World Cup, and IPL), football (FIFA), kabaddi, and other sports. Bet types, odds, and limits may change depending on circumstances. If a bet is cancelled due to a technical error or data discrepancy, the original stake will be refunded.

6.3 Erroneous Play

If the outcome of any game or bet is affected by a software error or technical problem, that round or bet may be declared void. In such situations, vtv99 will be considered the sole decision-maker.

7. VIP Program

vtv99 has three VIP tiers: Bronze, Silver, and Gold. You can advance to a higher tier through regular play. Weekly cashback benefits apply for each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

vtv99 may change the cashback amounts and terms at any time. VIP membership is non-transferable and applies to individual accounts only.

8. Prohibited Activities

The following activities are strictly prohibited on vtv99:

• Operating multiple accounts on behalf of the same individual.
• Providing fraudulent or false information.
• Bonus abuse, arbitrage betting, or collusion (conspiring with other players).
• Playing games using automated bots, software, or scripts.
• Intentionally exploiting technical errors in the platform.
• Any attempt at hacking or cyber attacks.
• Unauthorised access to another user's account or information.
• Using the platform for money laundering or illegal financial transactions.

9. Account Suspension & Closure

9.1 By vtv99

If any violation of these Terms is detected, vtv99 may temporarily or permanently close any account without prior notice. In such cases, the decision on whether to return any valid balance will be at vtv99's sole discretion.

9.2 By the User

You may close your account at any time. It is recommended to fulfil any outstanding bonus conditions and complete any withdrawals before submitting a closure request. Please contact our support team directly for assistance with closing your account.

10. Privacy & Data Protection

vtv99 is committed to protecting users' personal information. Details on how collected data is used, stored, and kept secure can be found on our Privacy Policy page.

vtv99 never sells users' personal information to third parties. However, information may be provided to authorities when required by law or for fraud investigations.

11. Responsible Gaming Terms

vtv99 believes in responsible gaming. We encourage users to set their own limits and play in a healthy way. For detailed guidelines, please visit our Responsible Gaming page.

If problematic gambling is identified or you wish to set limits for yourself, please contact our support team. A self-exclusion request will result in the relevant account being suspended for a specified period.

12. Changes to Terms & Enforceability

vtv99 reserves the right to partially or fully change these Terms at any time. Users will be notified of significant changes where possible. However, the latest Terms will always be published on this page and will be considered the version in effect.

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. In the event of a dispute, vtv99's decision will be considered final.

If you have any questions about these Terms, please contact our support team at [email protected] or via 24/7 live chat.